Affordable and easy access to home nursing by Northside
We provide comprehensive and all-inclusive home nursing and care services that are personalised to meet your circumstances, needs and objectives.
Accessing our services starts now with you…
Accessing our services can be made directly by you, a family member or carer. In just four steps, you and your loved ones can get access to the care that you deserve.
Optionally our services can be accessed by referral from your General Practitioner (GP) or other health care professionals e.g. Physiotherapist, Occupational Therapist (OT) and Dietician.
Four simple steps to getting the care you deserve
1. introduce yourself
Accessing our services is as easy as introducing yourself.
- Simply, leave your details using our online enquiry and we will call you back; or
- Call us during business hours –
7:30am to 5:00pm, Monday to Friday
We are registered service providers for:
- CDC (Consumer Directed Care).
- NDIS (National Disability Insurance Scheme); and
- DVA (Department of Veterans' Affairs)
What you can expect...
- We will need to speak with you to get some details about you, your circumstances, needs and objectives.
- We can direct you to relevant assessments for government funding.
- We will arrange a suitable time for a scheduled visitation by one our our respectful co-ordinators to complete a no obligations, In-Home Assessment.
2. no obligations in-home assessment
We need to understand your current circumstances, needs & objectives so that we can identify the necessary changes to improve the wellbeing of you and your loved ones.
This is most accurately and effectively completed by a visitation from one of our respectful coordinators or carers.
We will propose a personalised Care Plan that identifies:
- the needs, goals & objectives that will improve the wellbeing of you and your loved ones.
- the type, level and frequency of care, as well as any goods or equipment required to meet identified needs, goals & objectives, at a fair and reasonable cost of goods and service.
3. Alignment of care plan
Paramount in providing these services is consultation and participation with you, your loved ones, the current carer and General Practitioner in all decisions regarding care and treatment.
Equally, there is a commitment that all services will be provided with consideration, respect and only with your informed consent.
The Care Plan must be aligned to the changing circumstances needs, goals & objectives, as well as the care that will improve the wellbeing of you and your loved ones.
We will seek participation, consultation and consent from you and your loved ones to ensure that:
- your Care Plan accurately reflects current or changing circumstances, needs & objectives.
- your Care Plan is reassessed on a needs basis to ensure the wellbeing of you and your loved ones.
- the delivery of the services in your Care Plan commences at an agreed time.
4. Commencement of Care Plan
Our personalised care services are provided by reliable and respectful carers, who understand and are supportive of your needs and wellbeing. Our carers are Registered Nurses, Enrolled Nurses and Assistants in Nursing,
It is inevitable that circumstances, needs and objectives will change, so regular communication is key to ensuring the continued wellbeing of you and your loved ones.
We will strive to ensure the:
- delivery of all services with consideration, respect and only with your informed consent.
- continued focus on the wellbeing of you and your loved ones.
- regular communication of the current or changing circumstances, needs and objectives.
- Re-assessment and alignment of your Care Plan is completed on a needs basis.
